How does Discount Bridal Service work?
Once you make a decision on your dress or dresses, we are here to work with you. Provide us with the manufacturer's name, style number and color...or simply tell us which issue and page number the dress appears in any of the major bridal magazines. We will verify the style, give you our price, order it on your behalf and have it shipped directly to you.

What makes DBS® different from other advertised 800 numbers?
DBS® is the only personal buying service with a network of trained dealer representatives around the world. We are not an "anonymous" 800 number. We are there--living in your community or somewhere near you. We do not take merchandise out of stock and pass it off as a "special order." Everything you purchase through DBS® is ordered new, just for you. We are the originator of the "personal buying service" concept and our growth has been made possible by the thousands of brides who refer our service to their friends.

How do you get the merchandise at such a low price?
We have no inventory of gowns, permitting us to keep our costs down. We are therefore able to pass those savings on to you and provide the individual, personalized service that every bride deserves.

What is the difference between the savings and services offered by DBS® versus buying from a warehouse or outlet?
Our dealers work with each customer on an individual basis. You are the focus of our attention and deserve individualized service. Other businesses may buy manufacturer's returns, overstocks, imperfect goods and closeouts or use "false" designer names on goods they produce themselves. We do none of these things. Our goods are ordered from nationally advertised bridal manufacturers. All of our discount percentages are based on suggested retail prices and can be substantiated. You will experience real savings when you buy through DBS®.

Where do the dresses come from?
We deal with the same bridal manufacturers and resources as any other legitimate bridal retailer. We sell only new, first quality merchandise.

Which manufacturers and designers are available?
Almost all nationally advertised gowns are available through DBS®. We do not represent manufacturers whose standards and commitment to the consumer are questionable or have proven to be unreliable.

How long will it take for my dress to be delivered?
Delivery times vary by manufacturer and can range anywhere from 6 to more than 30 weeks so don't delay in making your decision. We prefer to quote conservative delivery estimates and would rather send perfect garments in a time frame that is reasonable than risk quoting a date that is unrealistic.

How do we pay for the merchandise?
All merchandise must be paid in full at the time you place your order, because it will be shipped directly to you. You may pay with your Visa or MasterCard, or by check or money order.

What happens if there is a problem with the merchandise?
All merchandise is received at our Service Center for inspection before we ship it to you. We carefully inspect each and every garment, and this inspection time is included in your delivery estimate. However, should you discover a problem, simply contact the dealer you placed your order with and the necessary steps will be taken to make it right for you.

Do you have a catalog you could send me?
As a buying service, we do not have a catalog. Our lines and products are always changing so a catalog would almost always be out of date. We do work with most of the major bridal manufacturers on the market, so please call if you have questions about a specific designer and we'll let you know if we work with them and what discounts you can expect.

What about alterations?
All alterations are done independently of our service. Michelle's Wedding Essentials will be happy to provide a list of qualified and experienced bridal seamstresses in the area, often at costs much lower than you would find offered at bridal salons.